Privacy Policy

Important Information

Evolution Fasteners (UK) Ltd ("We") are committed to protecting and respecting your privacy.
This policy and any other documents referred to on it sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Evolution Fasteners (UK) Ltd of One Oaks Court, Warwick Road, Borehamwood, Herts, WD6 1GS. We are registered with the Information Commissioners Office in the UK with reference number ZA383692

An overview of how we collect and use your information

This Privacy Notice covers the type of information we collect, how we collect and use it, who we might share it with, the steps we’ll take to make sure it stays private and secure and your rights to your information

Information we may collect and how it is used

Information that you provide by mail, electronically, by telephone or filling in forms on our site www.evolutionfasteners.co.uk (our website). If you have registered with us, or purchased from us, we may have your email address, telephone number, postal address and the method you chose to make your purchase with.

We also collect information about how you use our services, such as the types of products you use or the frequency and duration of your orders. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of telephone conversations, emails or your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

We collect information about you from different places including;
Directly from you, from publicly available sources, from a third party, e.g. credit reference agency.

How we will use your information

To carry out our obligations arising from any contract entered into between you and us and to notify you about changes to our service.

We may use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these, unless you ask us not to.

If you are an existing customer, we will only contact you by telephone, mail or electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you, unless you ask us not to.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Who we can share your information with

We may share your information with others outside of Evolution Fasteners (UK) Ltd, e.g. credit reference agencies and insurers. We will not share any of the information you provide with any third parties for marketing purposes or store any of your information outside of the EEA.

How long we will keep your information

We will keep your information for as long as you have a relationship with us. After it ends we will keep it where we may need it for our legitimate purposes, e.g. to help us respond to queries, complaints, or for other reasons, e.g. responding to requests from regulators. We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary

Control over your information

Under the General Data Protection Regulation, you have several important rights available to you. In summary, those include rights to: be informed about how your information is being used (hopefully this privacy policy explains it all), access the information we hold about you, request that we transfer elements of your data to another service provider, request us to correct any mistakes in your information which we hold, request the erasure of information concerning you in certain situations, receive the information concerning you which you have provided to us, in a structured format, stop any direct marketing, object to processing of your data

Where we store your data

The data that we collect from you will be stored at our UK premises. It will be processed by our own staff or those of our couriers/shipping agents. Such staff may be engaged in, among other things, the fulfilment of your order and the provision of support services. By submitting your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosure of your information

We will not disclose your personal information to third parties:

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Evolution Fasteners (UK) Ltd, our customers, or others.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sales@evolutionfasteners.co.uk.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information. If you are not happy with how Evolution Fasteners (UK) Limited manages your data, you have the right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. This Privacy Policy was updated 23 May 2018

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sales@evolutionfasteners.co.uk or in writing to Privacy Policy, Evolution Fasteners (UK) Ltd, One Oaks Court, Warwick Road, Borehamwood, Hertfordshire WD6 1GS

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.